30 days open purchase
Delivery and delay
Delivery of the products takes place in the manner, at the place and until the time specified on the order confirmation / Copy of invoice. We have the risk of the products until they are taken over by you, that is, when you have received the products in your possession. All delivery times stated by us must be considered as indicative. By delivery time is meant the time of arrival of goods to our warehouse. Time taken for picking, packing and possibly production comes in addition before submitting the shipment to the carrier. When time is stated in the number of days, weekdays are meant and the charterer's time always comes in addition. We reserve the right to deviate and or change the stated delivery time without further notice. Normal delivery time when the product is in our warehouse is 1-3 working days. If the item is only in the main stock, it is 6-8 working days. The maximum delivery time is 15 working days If delivery of products is delayed, we will provide you with information as soon as we have knowledge of it, together with information about when delivery can take place or if the product (s) are sold.
Depending on the nature of the goods and the length of the delay, you can, under these circumstances, withhold the purchase price, demand delivery, demand compensation or terminate the contract.
VAT AND CUSTOMS
Keep in mind that everything ordered from our webshop is shipped from Norway at the moment. This means that if you live in the EU or elsewhere you can have different VAT and customs levels when importing into your country. So instead of giving you an extra invoice, we have a universal price, including 25% Norwegian VAT. So when exporting there will be times when the Norwegian 25% VAT is higher than in your country. This difference is used to cover the cost of duty in customs. For you this means less work after delivery and that you pay what you see on our website. With shipping as even extra cost.
All our deliveries go with the service ODD from DHL Express
DHL On Demand Delivery makes delivery easier for you. It gives you as a customer a more flexible delivery service such as:
• You will be notified when we send the package by SMS
• Using the link will then bring up the above possibilities
• You can choose delivery day
• You can have the package placed at an agreed location by using Signature Release
• You can have the package delivered to your neighbor
• You can have the package delivered to pick up point
• You can redirect it to the job
• You can put the package on hold, to arrange a later delivery